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ONAFHANKELIJKE CLIËNTONDERSTEUNING:
FREE FOR EVERYONE

Everyone has a right to ‘Onafhankelijke Clientondersteuning’ (Independent Client Support). These supporters are there just for you. And are independent. Dutch law clearly states it. The supporters don’t provide services or healthcare themselves and they are unattached to healthcare organisations. Given that, their sole aim is to support you. Together with you, they look at what you need. And what you are entitled to. They provide you with information and support in choosing the right care and help.

Furthermore, they assist you in filling in the various applications. The supporters also accompany you to important meetings. If that’s what you want. The best thing is: you don’t pay anything for all this support.

You can request this support for yourself. But also for your child, partner, friend or family member. A supporter only gives advice and support. He or she does not force you into any decisions. It’s up to you to decide what you will or won’t do.

ONAFHANKELIJKE CLIËNT ONDERSTEUNING:
FREE FOR EVERYONE

Everyone has a right to ‘Onafhankelijke Clientondersteuning’ (Independent Client Support). These supporters are there just for you. And are independent. Dutch law clearly states it. The supporters don’t provide services or healthcare themselves and they are unattached to healthcare organisations. Given that, their sole aim is to support you. Together with you, they look at what you need. And what you are entitled to. They provide you with information and support in choosing the right care and help.

Furthermore, they assist you in filling in the various applications. The supporters also accompany you to important meetings. If that’s what you want. The best thing is: you don’t pay anything for all this support.

You can request this support for yourself. But also for your child, partner, friend or family member. A supporter only gives advice and support. He or she does not force you into any decisions. It’s up to you to decide what you will or won’t do.

A supporter can assist you in the following areas

  • Together, discovering what you need.
  • Helping you to express your wishes.
  • Giving an overview of the possibilities.
  • Investigating what you are entitled to.
  • Helping you choose the right healthcare, help and support.
  • Help preparing and accompanying you to meetings with professionals, social workers and civil servants.
  • Helping you to fill in applications like the Wlz-indication.
  • Advice and support with objections and problems.
  • Thinking with you about the possibilities in a re-evaluation situation.
  • Providing you with support should you become dissatisfied with your healthcare.

You can receive support in the following areas

  • Healthcare
  • Youth services
  • Education
  • Financial issues
  • Work and income
  • Residency

Within the municipality of Amsterdam,
you can turn to the following organisations for support

Cliëntenbelang Amsterdam

Cliëntenbelang Amsterdam stands up for all people from Amsterdam who experience limitations due to physical disability, chronic disease, mental or physical illness. And their caregivers.

Telephone: 020 57 77 999

E-mail:  steunpunt@clientenbelangamsterdam.nl

Opening hours: Monday till Friday from 10:00 AM till 04:00 PM

MEE Amstel en Zaan

Just participate, even though you or your child is disabled or has a chronic disease. Sometimes you might need support in this. MEE Amstel en Zaan offers information, advice and customized support. Together we look for the best solutions for your question or problem, so you can make the right choice.

Telephone: 020 512 72 72
E-mail: info@mee-az.nl

Opening hours: Monday till Friday from 09:00 AM till 05:00 PM

Belangenvereniging Druggebruikers MDHG

DE MDHG has been an advocate for drug addicts and homeless people for over 40 years in Amsterdam. Are you homeless and do you need support in contact with the municipality or institutions? DE MDHG offers free information, advice and support.

Telephone: 020 62 44 775

Opening hours: Monday till Friday from 10:00 AM till 04:30 PM. It is recommended to make an appointment if you’re planning to come between 01:30 PM and 04:30 PM.

Belangenbehartiging Amsterdamse Dak- en Thuislozen (BADT)/ Bureau Straatjurist

Bureau Straatjurist supports homeless people who fall between two stools. We support socially and legally. We offer independent support if you have a legal question. Often there are more issues behind a legal question. Bureau Straatjurist works closely together with caregivers and organizations, so we can refer to specialists if notice multiple problems.

Telephone: 06 1063 3431

Daklozenvakbond

De daklozenvakbond is for and by homeless people. We represent the interest of homeless people and fringe groups. As we were homeless ourselves we really know what you need and where you can go. If you come by or we find you it is self-evident that we support you.

Email: spreekuur@dedaklozenvakbond.nl

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GRATIS onafhankelijke cliëntondersteuning voor elke Amsterdammer


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